Dedicated to the performance of your SAP systems, BPO processes and cybersecurity.
We support our clients across the full lifecycle of their operations: from scoping needs to execution, steering and continuous improvement.
A controlled and maintained SAP environment serving innovation
Entrust us with operations, focus on what matters
Your first line of defense, active 24/7, uncompromising 7 days a week
Innovation & AutomationWe develop in-house automation solutions based on artificial intelligence, applied directly to our SAP and BPO operations.
This work helps us continuously improve the quality, speed and reliability of the services we deliver.
Do you have questions about Itévia and our services?
Find below the answers to the most frequently asked questions.
Our management and expert teams are present in three countries: France, Canada and Morocco (Paris, Montreal, Casablanca). Our operational teams are in Casablanca. We mainly work with European companies, using a structured nearshore model with rigorous steering and formal quality commitments.
Our teams operate as an extension of your organization, with processes, tools and routines aligned with your internal practices.
Our model is based on dedicated, stable, supervised teams integrated over time, rather than one-off interventions.
We monitor performance through operational indicators, regular steering meetings and transparent governance with the client.
Procedures are documented, replacements are anticipated and teams are organized to maintain continuity.
The timeline depends on the scope, but onboarding is based on initial scoping, structured skills development and validation checkpoints.
We apply strict access, traceability and governance rules adapted to each client's requirements.
Would you like to learn more about our SAP, BPO or cybersecurity services?
Address: operations center
22 boulevard sidi abderrahmane residence Nadia 1, 1st floor, Beausejour Casablanca
